Defect Management

Once a software is tested and defects are identified, the latter are eliminated.

What is a defect?

A defect is defined as a variance from the desired product attribute. A software defect is present when the program functions differently from what its end users expect it to do.

A defect can be broadly classified into two sub-heads:

1. Based on category – This can be further sub-divided into Wrong (incorrect implementation); Missing (user requirements not built into the product); and Extra (unwanted elements built into the product)
2. Based on severity – This can be classified as Critical, High, Medium and Low.